Ensure Your Online Success in 2019 with These Emerging Ecommerce Trends

Ecommerce is evolving at an accelerated pace. That’s why, it is of utter importance to remain in the loop with current online shopping trends.

According to Statista, the global retail ecommerce revenue will reach to $4.88 trillion by 2021. Talking specifically about ecommerce revenue in Australia, it is expected to grow upto $26.9 billion by 2023.

These statistics clearly show that more businesses are expected to join the ecommerce industry in the coming years, which implies more competition.

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Therefore, merchants need to be up-to-date with the latest ecommerce trends of 2019 to beat their competition.

Follow these top emerging trends of 2019 to stay ahead of your competition.

Trend#1: Dropshipping

A retail fulfillment method where a store with limited capital doesn’t need to stock the products. Instead, the merchant can act as the middleman between the manufacturer /supplier and the customer to complete a purchase. However, they never get a chance to see or handle any of the product while being a part of this strategy.

This retail fulfillment model is convenient and involves less risk while offering many advantages including:

  • The merchant doesn’t have to maintain the stock. You only buy the product when a customer places an order online.
  • You do not have to tie in your cash in unsold products
  • You can save money on inventory storage and management.
  • Low overhead costs.

According to the 2018 State of the Merchant ecommerce Report, out of 450 online stores, 16.4% were using the dropshipping model. Moreover, merchants who have integrated this model into their business experienced an average revenue growth of 32.7% and had an average conversion rate of 1.74%.

These benefits ensure a lot of dropshipping in the future of the ecommerce industry.

Trend#2: Multi-channel selling

With so many different ecommerce channels available online, consumers want to take advantage of multiple options to make most profitable purchases.

Here are some stats from 2018 Omnichannel Buying Report:

  • 87% of consumers shop offline.
  • 78% of consumers reported making a purchase on Amazon.
  • 45% of consumers shop from branded brand store.
  • 65% of consumers shop from brick-and-mortar store.
  • 34% of consumers shop on eBay.
  • 11% of consumers shop on Facebook.

The same report also states that, the consumer spends 69% of their discretionary income to shop in-store. Moreover, 56% of Gen Z make purchases from physical stores.

The data evidently displays that by establishing your business across all channels that your customers use, you can cater to the needs of omnichannel shoppers and hence grow your ecommerce sales.

Trend#3: Smarter Payment Processing

The lack of flexible payment options is a long-standing hurdle for ecommerce retailers. That’s why the final payment step at an ecommerce store can either make or break a conversion.

This clearly means if the payment experience at the checkout isn’t smooth, you could end up losing your potential customers, forever.

The data by Baymard Institute shows that about 70% of customers abandon their cart and 28% of cart abandonment occurs owing to a long, complicated checkout process.

Therefore, if you are looking to improve your sales in 2019, you must ensure a quick, hassle-free checkout experience. By simplifying the checkout process and payment options for customers, you can guarantee a rapid growth in your conversions which will further help reduce your cart abandonment rate.

 Trend#4: Omnichannel Personalisation

The popularity of Omnichannel selling was already expected for 2019 by industry experts. However, just being active on multiple channels is not enough. Personalising your interaction with customers across all channels is a necessity.

A study found that, “personalisation has improved customer relationships for 98% of marketers”

One effective way to ensure a great level of personalisation in your customer service is AI driven targeting. Predictive targeting helps you identify visitors and their personal preferences and shopping behaviours. This in turn helps to optimise your customer experiences across all channels as well as improve your relationship with them.

Trend#5: Custom Packaging

There has been an uptick in the demand of customised packaging solutions and this trend is forecasted to continue in the coming years as well.

According to a study, 68% shoppers felt that packaging makes a brand became more exclusive. In the same study, it was revealed that unique packaging made 61% of customers feel more excited about the product.

The growing demand and popularity of customised packaging amongst customers emphasise on the need for merchants to embrace customer packaging in order to make their brand more recognisable.

Final Word

These trends can revolutionise the ecommerce industry. So, be sure to work with the best company for Magento web design in Sydney and keep ahead of your competitors. Experienced professionals who specialise in Magento web development can help you manage and improve your sales through omnichannel marketing and integration of easy payment methods.

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These Ecommerce Web Design Mistakes Are Killing Your Sales

An ecommerce website is only created to generate sales and revenue. So, it is important to make sure it is not only easy to use but also appealing to the eye.

A good web design is the fusion of an intriguing interface and user-friendly functions that deliver seamless shopping experience to visitors. However, there are websites that only focus on either aesthetic appeal or functionally, failing to provide the convenience that customers are looking for when shopping online.

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Let’s dig into common website design mistakes that have a huge negative impact on your bottom line.

Bad Image Quality

Let’s face it, online shopping offers the convenience of buying from home along with various other benefits like better deals and discounts, easy price comparison, comprehensive varieties, 24/7 availability of online shops etc. However, there are some aspects of online shopping that can easily turn into a disadvantage and kill your ecommerce sales. One of these aspects is product image.

There is no doubt that picture plays a crucial role in buyers’ purchasing decision and providing them with bad quality of photos will definitely kill your sales.

To use product images to your advantage, upload high quality pictures of your product from multiple angles and in different colours available to provide the buyer a good idea of how the product looks like.

Misguided Product Descriptions

Your product descriptions set you apart from your competitors and are extremely important but overlooked often. As a result, provide customers with confused and vague product description.

It is important for you to create product descriptions that give clear and precise details of the products to help customers make informed purchasing decision. Informative and engaging descriptions combined with high quality images encourage customers to add the product to their cart and compete the purchase.

Complicated Checkout Process

Buying new products excites customers but unnecessarily going through extra steps after adding a product to the cart can refrain them from completing the purchase.

That said, a long, tedious and confusing checkout process could become the reason for low conversion rate on your website.

Besides creating a one-page checkout, offering a “checkout as guest” option will allow users who don’t have the time to create an account, to make purchases without having to go through multiple steps.

Overlooking Mobile Optimisation

Nowadays, customers that shop online via mobile are rapidly increasing. So, make sure to build a website that is mobile optimised.

If your competitors are already providing your customers with a mobile optimised website, you are at a higher risk of being abandoned, especially if you don’t provide them with a mobile-friendly design.

Having a website that alters its layout and appearance to look good on a variety of mobile devices or screens can be an added advantage for business owners.

Overwhelming Navigation

Integrating too many options and unnecessary categories in a website is a common mistake. If your customers can’t find what they are looking for, they’ll leave your website as soon as they arrive.

By focusing on the points listed below, you can optimise your navigation efficiently.

  • Think about your target audience.
  • What are they looking for or what are their requirements?
  • Organise your menu and navigation options effectively and help customers reach where they need to be in the least amount of clicks possible.

Slow Loading Pages

Websites are created to provide seamless user experiences, hence should be customer-centric. Users tend to quickly abandon sites that load slowly and may never come back. That said, make sure your responsive website is easy to navigate and read, and doesn’t take more than 3 seconds to load.

Anything that negatively affects page loading speed of your website such as complex graphics and auto-play videos should be removed.

To sum up

Each of these web design mistakes is fixable with the availability of right professional experts and support. Consider hiring a company that specialises in Magento web development in Sydney and also has a track record of delivering high converting ecommerce websites. A robust website designed by Magento experts will not only increase your sales but also pave the way for repeat purchases.

CHECKLIST FOR NEW ENTREPRENEURS: GET YOUR FIRST E-COMMERCE SALE RIGHT

For an entrepreneur, the feeling of hitting a first sale is beyond expression. After all it’s a motivation for them to reach their next milestone in the e-commerce world.

But how is it all done?

You have got a product. You took the picture. Wrote the product description. And listed it on your e-commerce website for the world to see. What after that?

The audience’s role starts from where yours end. You see customers are landing on your website, viewing your product but generating traffic to your website is not your sole aim here. Converting a visitor into a buyer is your objective.

The best part of selling through an e-commerce store is- you have a chance to sell your products to wider audiences but how you do it, is what matters the most.

Keeping new entrepreneurs in mind, this ultimate guide is designed for start-ups that want to generate more sales and fulfil their e-commerce dreams in coming years.

PUBLISH A BLOG

Start writing blogs on your website about your products and services in a way that entice customers to buy. This is one of the simplest yet effective ways to aware customers about your brand. Not only does running an active informative and educational blog help boost your rank, but it also keeps your audience updated about the latest industry trends.

Besides, give them a reason to visit your website often by publishing instructional blogs frequently. Do not forget to add a hyperlink of the related product, within the blog, which redirects your audience to the product listing page.

BUILD A RELATIONSHIP THROUGH E-MAIL MARKETING

E-mail is one of the best ways to stay in touch with customers. But if you are new to the industry, it is obvious that you don’t have an active list of e-mail subscribers. An active and updated list helps you generate more sales. Moreover, a well-researched study states that- “email marketing is among those tactics that drives highest customer retention as well as acquisition than search results, paid advertising and others.”

Email marketing not only helps you to drive sales but at the same time, sending enticing promotional e-mails increases the chances for customers to buy more products in the future.

TEAM UP WITH BLOGGERS/ INFLUENCERS

Influencer marketing has become one of the latest trends in the past few years for helping marketers to drive brand awareness and spike sales. It is possible that your audience doesn’t know about your brand yet but it’s possible that they are following some influencers on social media.

It is a good idea to get in touch with some influencers and ask them to talk about your products or services on their posts. Influencer marketing is a cost-effective strategy as the pay rates are not that high plus they provide better engagement around wider audiences. The better the review or promotion of your brand or product by an influencer, the better your traffic and sales.

RUN A CONTEST FOR GIVEAWAYS

If you are a newcomer in the market, it is natural for people to feel uncertain about your products. No one would want to pay a price for a brand they hardly know about, especially when there are so many other brands they have already purchased from or count on.

When it comes to start-ups, running a social media contest can go a long to build awareness and curiosity around your brand. Encourage audience to take part in it by promising them to be offered giveaways of your brand products (and who doesn’t love freebies). This way, people would not hesitate to give your brand a chance. Most importantly, once they get familiar with your brand, they are more likely to buy a product soon.

CREATE A SOCIAL MEDIA PROFILE

Probably, you have already created your social media profile on all those platforms where you can get maximum benefit in terms of brand awareness and customers acquisition. However, if you have not paid much attention to social media yet, you are losing out on many of your potential customers. Social media platforms like Facebook, LinkedIn, YouTube, Twitter, Instagram etc. help you to reach out to wider audiences in shorter time.

Make sure that you are active on all these platforms by regularly posting engaging and interesting content. Also, don’t forget to strengthen your relationships with existing customers while building new ones by actively engaging them on your posts.

BE PATIENT

Don’t expect your business to become a huge success in the first few weeks. Be patient if your website doesn’t generate much sales initially. Take some time to evolve by learning new tactics and stay dedicated to your marketing efforts and goals.

Also, it is advised to keep the prices low at the initial stage of your journey. You already have many competitors in the market, so it is important to first create your goodwill amongst the audiences. Providing the products initially at prices lower than your competitors will help attract more audiences.

And last but not least, hire a professional IT consulting firm in Sydney. Depending on your requirements, you can choose to work with an experienced Magento website developer who will guide you on best possible marketing techniques to generate your first sale.

4 Actionable tips to gain more organic traffic to your website

Every business wants to make sure when people look for a product or service similar to their product range, they find them (the business) instead of their competitor. While there are many paid advertising and marketing methods that help businesses achieve this objective, the importance of building organic traffic can’t be neglected.

Organic traffic refers to visitors that land on your website as a result of unpaid searches. In simple terms, visitors who find your website after using search engines like Google, Bing and Yahoo are considered organic.

Unlike paid advertising that drive instant traffic, however, these methods will take time. But, they are certainly worth your effort.

So, if you are ready to invest your time and effort to increase your organic traffic the right way, you must follow these tips.

Content is king, respect it

The first objective for businesses is to take content marketing strategy seriously. Don’t write content for the sake of it because it will not do any good to your brand reputation. Your website is a representation of your business. It largely affects whether a visitor will make a purchase from you or leave without taking a desired action.

Publish new content consistently as it will convey the users that you are serious about your business as well as your audience. If you publish genuine, informative blogs frequently and keep your website updated with fresh, relevant content, people will find your website more useful and will come back to know more about your product/service and brand.

Guest blog for traffic, not SEO

Guest blogging helps you gain traffic while boosting your SEO ranking in a cost-effective way. It is basically a practice of contributing your posts to another person’s blog in order to build exposure and links. But your duty doesn’t end after publishing a guest blog. You must check the blog regularly and respond to queries put up by readers in a timely manner.

This will help you engage your audience and build a relationship with new visitors as well.

Be more specific with keywords

Don’t follow what everyone is doing. By this we meant, you don’t need to necessarily bid your money on broad phrase keywords just because they get high search volumes. Probability is thousands of other businesses have already bid on those keywords and you may not stand a chance to rank amongst others unless you devote 2-3 months into it. Instead, go for low hanging-fruit keywords.

For instance, if you offer web development services, don’t go for “web development services” as there are already infinite businesses that rank for this phrase. Rather, you can add more detail by adding the place where you serve like “web development services in Sydney, Australia”.

Create powerful internal links

Create backlinks to your existing articles by using a good internal linking system. By linking to relevant posts, you will allow your customers to stay on your website for longer which will eventually boost your search rankings in Google.

To sum up

Providing quality information on your website, guest blogging regularly and using keywords strategically will ultimately drive more organic traffic to your website.

Besides, you can get in touch with a leading service provider of web development in Australia to discover various other ways to drive more organic traffic to your website. Working with a web development firm in Sydney will allow you to optimise different aspects of your website for better functionality, search engine rankings and conversions.

Effective ways to run a social media contest to attract a wider audience

Thinking of running a social media contest? You have landed on the right page. Contests are a great way to entice existing as well as new followers. Nowadays, companies don’t mind giving products or services away through social media contests to gain new followers and boost organic promotion. Besides, it is one of the best ways to increase your list of e-mail subscribers.

So, if you’re planning to conduct a social media contest or you’re simply interested to know how it is done, you want to read on.

Without wasting much of your time, let’s get into these simple tips that will help you to execute a successful and engaging social media contest for your followers.

DEFINE YOUR OBJECTIVE

Be focused and clear while defining your goal. Determine if you seek brand recognition or want to promote a particular product or just interested in increasing your fan base. It is an essential and the foremost step in conducting a contest that will guide you through other aspects.

BUDGET

Once you’ve set your objective, the next thing is to create a budget. Decide how much you are willing to spend on your contest. Remember, people love freebies and will want to get as many as they can. If you are willing to give away free samples of your product to drive some awareness and engagement, considering the number of giveaways, consider the total cost of promotion to set your budget accordingly.

TYPES OF CONTEST & THE PLATFORM

Decide one platform where you want to run your contest. It can be Facebook, Instagram, Twitter or Pinterest; you need to choose wisely while keeping your goal and audience in mind.

For instance, if you want to drive a little engagement, you can run a Like-Share-Comment contest on Facebook. However, if you want high engagement from wider audiences, choose a platform with a dedicated audience.
The contest type which you can go for include:

• Sweepstakes
• Photo/Video contest
• Caption contest
• Quiz Competition

A sweepstake is the easiest amongst all but at the same time is not as engaging as photo/ video contest. Depending on your goals, you can decide the type of contest that will bring most value to your business within your set budget.

CHOOSE A TIME FRAME OF THE CONTEST

No matter which contest you choose, decide how long you want to run it. Also, you want your followers to know about the contest before it is closed. So, choose the best time to post your contest. According to studies, the best time to post on Instagram is between 6pm-7:30 pm during the week and around 11am on the weekends.

MAKE IT RELEVANT

Consider your target audience and set a prize that is relevant to the audience as well as your business. Many businesses give away prizes that are irrelevant, yet people take part in their contest to avail those prizes. However, when the contest ends, there is a high rate of unsubscribes and a low ROI. In order to drive maximum profit from your contest, it is essential to offer relevant prizes to your targeted audience.

SET YOUR TERMS AND CONDITIONS

Create simple and clear conditions for your contest which participants can understand at the first go only. Respond every query that helps to clear doubts of each participant. Set the date of your contest, plan copyright rules, contest eligibility and keep everything transparent.

PROMOTE YOUR CONTEST

No matter how good your contest looks, how exciting your prizes are, all your effort will be in vain if you don’t promote your contest. After all, if you want to reach maximum audience and promote your brand, you have to advertise your contest well. Best way to engage maximum traffic on your platform is to promote your contest across all social media platforms.

Final word

No matter how successfully your contest runs, audience will reach you only for freebies. It is your responsibility to convert your first-time buyers into regular ones by delivering a seamless experience. Besides winners, you can reward all participants with discounted offers as a token of thank you. This small gesture will encourage your participants to give a chance to your brand by becoming your loyal customer.

It is a great idea to hire a firm with expertise in professional e-commerce development in Sydney. In case, your e-store is supported by Magento, you can consider investing in professional Magento web development. Expert assistance will allow you to build a strategy for your contest from the get-go and also optimise your website for the contest, if needed.

Don’t ignore these SEO Problems that can plague your e-commerce website.

The e-commerce industry is growing at an average rate of 10% every year. Moreover, 63% of marketers say that their top marketing challenge is to generate traffic and leads.

Fortunately, there are many tools in the market that help to generate online traffic with SEO and PPC being the most effective and widely used.

However, implementing SEO on an e-commerce site can be difficult because sites are run by different people who don’t have enough knowledge of SEO. This cause many site owners to face problems and make mistakes that take a toll on their website performance and business.

Let’s dig into some common SEO challenges faced by professionals.

Low-Quality Content:

They say “Content is a King”, but most SEOs get away with copy-paste product descriptions from other marketers. This implies that content creation is the last thing on many professionals’ mind. However, since the release of the Google Panda Algorithm, website owners have to make sure they are putting up quality content on their site for their audiences. To increase your ranking, you need to customise your content and write blogs, articles that help your audiences to know about your services a little better.

Moreover, there are different benefits to blogging, especially when it comes to creating long-form content. So, never-ever compromise on the quality of your content as high-quality content can be a big turn-on for your audiences.

Ignoring Technical SEO

Just because content is king, it doesn’t mean you can overlook the technical aspects of SEO. Even the highest quality content is of no use if Google isn’t able to index it accurately. Technical SEO is the backbone of your website, without it everything else falls apart.

Improper Internal linking

Suppose you are shopping in a big store, suddenly you get lost among multiple shelves of items, struggling to find what you are looking for. This easily gets you frustrated. Right? The same thing applies in online stores. If, by default, linking is not done properly then ultimately it will affect your traffic. Moreover, with improper linking and confusing navigation, you not only fail to drive any internal value from a given search page but also you end up giving mixed signals on the URLs to rank.

Duplicate metadata

An effective SEO strategy ensures you have quality metadata throughout your site. In some instances, when you are selling products from same or similar brands, it is possible your description will overlap. But if you follow the Brand -Model- Item Type tactic i.e. BMI approach, coming up with unique titles is not difficult.

In addition, this approach works well as most keyword search are phrases rather than single keywords.

Lack of Alliance between SEO & SMO teams

E-commerce websites will have to pay a large amount if these two marketing channels are going at each other with battle axes rather than sharing their data collaboratively. Due to lack of collaboration between their SEO and SME teams, many marketers lose money from bidding on the wrong term and miss out on several profitable opportunities.

To Sum Up

By using SEO accurately, you can cut your PPC costs on high value keywords. And once you have mastered the art of SEO, your ranking will automatically enhance.

Besides this, there are various techniques to optimise your website for organic traffic. It is advised you choose a professional yet reliable Magento Developer in Sydney to build a strong strategy for your e-commerce website. Also, you can turn to a professional IT consulting firm in Sydney to make the best use of information technology and available tools in order to achieve your business goals in the most effective manner.

Tactics to Drive More Organic Search Traffic to Your eCommerce Website

Paid advertising is recognised as one of the most effective online marketing models by many eCommerce merchants. And we can’t even argue on the fact.

Who doesn’t want to reach a wider audience and get tons of traffic flowing to their website?

However, as the name suggests, driving traffic and leads through paid ads is also one of the easiest ways to kill your marketing budget.

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Whether or not you have enough money to run paid ad campaigns, optimising your website for organic search remains inevitable. We have compiled a couple of tips to maximise flow of organic traffic to your website. But before that let’s take a glance at some reasons why organic search traffic is important for any eCommerce business on the first place.

  • It is free. You don’t have to pay anything to get this type of traffic to land on your website.
  • Of course, quantity matters when it comes to online traffic, but eventually you would want that tons of traffic to convert into paying customers. Search engines marketing attracts real visitors with a specific intent unlike paid advertising that may get you unqualified clicks generated through some software or tools.
  • Ranking achieved through organic techniques sustains for a long time and can be difficult for your competitors to surpass.
  • Optimising for organic traffic yields better conversion rates and long-lasting results.

Now that you have potent reasons to focus on search optimisation, know that there are countless ways to do it. We bring you the most common and proven strategies use by successful eCommerce merchants for boosting organic traffic to their website.

Amend product descriptions

Customers will find a number of products with features and properties similar to that of yours. You need to describe your product in a way that appeals to the customers and have them believe that your product is unique and certainly the best choice.

Redirect out-of-stock product pages

The last thing you want for your customers is to land on a 404-error page on your website. For a large, growing eCommerce store, it is natural to have some of their products go out of stock. While it may seem convenient and tempting to take such pages down, this practice can dreadfully damage you SEO rankings, no to mention, frustrate you customers to the point that they might consider leaving your website to find the same product elsewhere.

It is important to not only perform regular checks to spot error pages before your customers do, but also redirect the URL of such pages to the most relevant pages.

Integrate a review/rating system  

Successful brands like Amazon, Victoria’s Secret, Snapdeal and Forever 21 know how to utilise user generated content to market their products effectively. These brands encourage their customers to leave reviews about their purchases, which end up featuring on the respective products pages.

Reviews largely influence purchasing decision of the buyer by providing insights into the usability, reliability and quality of the product as articulated by the user.

As mentioned earlier, there are innumerable techniques to optimise your website for organic traffic. And that is why it is advised that you choose from a spectrum of Magento developers in Sydney to build a robust strategy for your eCommerce website optimisation. Not only will a professional Magento development firm help you maximise organic traffic on your website, but they will also assist you with your ongoing website usability and optimisation issues to help you improve your overall website performance.